Travel Risk Management (TRM) is a comprehensive, consistent, and proactive approach to protecting your people and your organization from travel risks. Many companies and organizations are familiar with Duty of Care Planning, the legal obligation to ensure the safety of your international and domestic business travelers, and TRM puts this plan into action. A complete TRM solution will help prevent, protect, and recover employees or volunteers in the event of an incident such as a natural disaster, an accident, or crime situation. In this blog, Riskovery walks you through the three vectors of TRM, Crisis Management Planning, Situational Awareness, and Communication and explains why these are critical for companies and organizations from a liability perspective.
1. Crisis Management Planning
When traveling for work one must plan for the unexpected such as medical emergencies, political terrorism, and natural disasters.. Planning for crisis management should be part of any organization that conducts travel, and everyone in the organization should be involved. The more employees or volunteers are familiar with the proper actions to take during a crisis, the better these employees or volunteers will feel when conducting their work while traveling.
Crisis Management should be visited multiple times a year and discussed with key leaders of the organization so that when the time comes to travel abroad everyone knows the plan and is ready to execute it. Knowing what your strengths and weaknesses are during Crisis Management planning will allow you to maximize your internal response while identifying what stress points need to be addressed by a third party risk management partner.
2. Situational Awareness
Is your organization providing all your members with the best intelligence beforehand? Gathering intelligence can be time consuming as all information needs to be vetted as a credible resource. It is essential to build situational awareness. Situational Awareness is going to keep your organization safe because your employees will have the tools to make informed decisions to either keep them out of a bad situation or to assist them with mitigating and recovering from compromising ones.
All communication should be understandable and to the point. Most importantly, team members need to know how to communicate that they are safe. Whether it be a simple safe word text, established times the member should be checking in, or making sure members are equipped with local numbers to call in case of an emergency, your people must have a method to communicate whether they are safe or in distress while traveling..
Crisis Management Planning , Situational awareness, and Communications make up the three vectors of success when implementing an effective TRM. Every organization must consider each of these when developing a TRM solution to keep their people safe while traveling.
Riskovery operates the industry’s leading Travel Risk Management mobile app on personnel intelligence and crisis response — a software that goes beyond the ‘GPS-only’ products on the market. The analytics offer user and pattern-recognition unlike anything to date, and best of all it is a preventative option with capability to secure your team anywhere on the globe before, during, and after the dozens of incidents that affect nearly every major corporation and nonprofit while working abroad. In addition to our intel app and crisis response team, we also have a corporate intel and investigation team that offers a full suite of services including plans and assessments, incident prevention and research, and travel advisory reports.